PhotoMode Support
Need help with PhotoMode or the PhotoMode app? Write to us and we will get back to you as soon as we can.
Email: [email protected]
Please include your username and what you were doing when the problem happened. Never send your password.
Common questions
I cannot sign in
On the sign in page, choose “Email me a link” to get a one-time sign in link, or use “Forgot password” to choose a new password. If you signed up with Google or X, use the same button again.
How do I change my username, picture or banner?
Open your profile and choose Edit profile, or go to Settings.
How do I turn notifications on or off?
Open the bell, then the gear icon, or open Notifications. You can choose which kinds you want, and turn push notifications on or off for each device. In the iPhone app, iOS Settings can also block them.
How do I report a photo, comment or member?
Use the Report button (the flag icon) on the photo or comment, or the three dot button on a profile. Moderators review every report. You can also block or mute a member from the same menu. See the Content policy.
How do I download or export my photos?
Open Settings, Export data to download your photos, with or without a watermark.
How do I delete my account?
Open Settings, choose the Security tab, and use Delete my account. It permanently removes your account and everything you shared. Nothing needs to be emailed to us.
Why can’t I see mature content in the app?
The iPhone and Android apps never show mature (NSFW) content. You can view it on the website if you have chosen to in Settings.